The UK’s No.1
Management and turnaround specialist in the care home sector.
Unique foresight.
Expert solutions for care home owners, investors, bankers, and insolvency practitioners.
Long term vision.
Operational in >500 care homes over the past 15 years.
Skill, set and match.
Unrivalled success in managing and enhancing the performance of underperforming homes across the UK.
Team strength.
Expert solutions for care home investors, bankers, and insolvency practitioners.
We foresee the issues.
Unrivalled success in managing and enhancing the performance of underperforming homes.
We’ve got you covered.
93% of care services have achieved Good or Outstanding CQC Ratings under our guardianship.
The UK’s No.1
Management and turnaround specialist in the health and social care industry.
Unique foresight.
Expert solutions for care home owners, investors, bankers, and insolvency practitioners.
Long term vision.
Operational in >500 care homes over the past 15 years.
Skill, set and match
Unrivaled success in managing and enhancing the performance of underperforming homes across the UK.
Team strength.
Expert solutions for care home investors, bankers, and insolvency practitioners.
We foresee the issues.
Unrivaled success in managing and enhancing the performance of underperforming homes.
We’ve got you covered.
93% of care services have achieved Good or Outstanding CQC Ratings under our guardianship.

1,000+ years

Collective care
expertise on staff

Collective care expertise on staff

400+ years

Collective finance
expertise on staff

Collective finance expertise on staff

500+ homes

Operational in >500 homes across the Uk over 15 years

Operational in >500
homes across the Uk
over 15 years

Our solutions

We offer tailored solutions aimed at improving the quality of care for residents and driving up performance and value for our clients.

Investor services

Scalable, comprehensive care home management for optimal ROI.

Audit & inspection

Thorough care home audits ensuring compliance and quality care.

Consultancy

Expert consultancy for all aspects of social care operations.

Due diligence

Comprehensive due diligence for informed care service investments.

Turnaround

Reviving care homes through expert-led operational turnaround.

Management

Comprehensive care home management with nationwide support.

Quality & compliance

Ensuring sustainable care home quality and compliance solutions.

Find out what partnering with us can do for you

For banks

Solutions for banks

  • Independent business reviews
  • Independent operational reviews
  • Management audits
  • Viability reviews
  • Financial forecasting
  • Pre-investment appraisals
  • Interim management
  • Client support

Case studies

Review of three family-owned homes on behalf of a bank

Operational and financial review of a 12 care home group in the South West

Operational audit and financial review of a care-home group consisting of 20 homes

For investors

Solutions for investors

  • Operational due diligence
  • Restructuring of facilities and management teams and procedures
  • Sale and purchase analysis of businesses and real estate
  • Reporting and accounting
  • Hands-on optimization of operations
  • HoldCo vs. PropCo + Opco structuring
  • Advisory services at acquisition and sale
  • Virtual data rooms

Case studies

Review of a large portfolio of care homes for an overseas investor 

Confidential review of a portfolio of homes 

Operational audit and financial review of a care-home group consisting of 20 homes 

For care home operators

Solutions for care home operators

  • A low cost, professional head office service
  • Accounting and administrative functions
  • Forecasting and cash-flows
  • Operational management and support
  • Help with regulatory and contracting issues
  • Assistance with safeguarding issues (SOVA/POVA)
  • Training in implementation and operation of care, quality and management systems

Case studies

Operational review and strategic reporting for a UK Charity 

Risk review of 157 homes on behalf of a major national operator

Operational support to home owners with serious regulatory issues 

Solutions for banks

  • Independent business reviews
  • Independent operational reviews
  • Management audits
  • Viability reviews
  • Financial forecasting
  • Pre-investment appraisals
  • Interim management
  • Client support

Case studies

Review of three family-owned homes on behalf of a bank

Operational and financial review of a 12 care home group in the South West

Operational audit and financial review of a care-home group consisting of 20 homes

Solutions for investors

  • Operational due diligence
  • Restructuring of facilities and management teams and procedures
  • Sale and purchase analysis of businesses and real estate
  • Reporting and accounting
  • Hands-on optimization of operations
  • HoldCo vs. PropCo + Opco structuring
  • Advisory services at acquisition and sale
  • Virtual data rooms

Case studies

Review of a large portfolio of care homes for an overseas investor 

Confidential review of a portfolio of homes 

Operational audit and financial review of a care-home group consisting of 20 homes 

Solutions for care home operators

  • A low cost, professional head office service
  • Accounting and administrative functions
  • Forecasting and cash-flows
  • Operational management and support
  • Help with regulatory and contracting issues
  • Assistance with safeguarding issues (SOVA/POVA)
  • Training in implementation and operation of care, quality and management systems

Case studies

Operational review and strategic reporting for a UK Charity 

Risk review of 157 homes on behalf of a major national operator

Operational support to home owners with serious regulatory issues 

Are you ready for your next regulatory inspection?

Download our free regulatory inspection checklist informed by decades of experience to stay organized, address key areas, and prepare effectively for your upcoming inspection.

Get help from trusted experts

Kevin Groombridge

Executive Chairman

Tony Stein

CEO

Lynn Fearn

Managing Director

Explore our software solutions for care management in the digital era

carePORTAL

Digital care management solution

Highlights

Staff planning

Personal allowance ledger

Purchases, payments, and budgets management

Compliance tool

IMPaCT audit tool

Audit software                               

Highlights

Cloud-based portal system

Visible quality monitoring

Development plan for operators

Clear and concise

Frequently asked questions

What areas of the country do HCMS cover?

HCMS operates over the entirety of mainland UK and the Channel Islands.

Where is HCMS based?

HCMS is centrally based just south of Birmingham however it’s field team is located across the country.

How many people does HCMS employ?

HCMS comprises approximately 80 full time staff.

What functions does HCMS carry out?

HCMS is a full-function operation, and the team have expertise in the areas of , Operations, Quality, Finance, Estates, IT, HR, Registration, and Commissioning.

What makes HCMS unique?

Unlike many consultancies, HCMS actually operates a significant number of care homes. As a result all of our team have direct experience in managing services on a daily basis. In addition, the systems that we use were designed by us, and built by us, and hence deliver exactly what an operator needs.

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