Turnaround

No other consultancy can boast the turnaround experience of HCMS.

Since 2008 we have helped hundreds of services to improve both financial and operational performance and saved many from almost certain closure.

Our experienced team of Peripatetic Managers, Regional Managers, Quality Auditors, Operations Directors, Trainers and Support Staff are used to dealing with difficult situations.

Our strong reputation with the various Regulatory agencies ensures that services are given the breathing space required to implement sustained improvement during any turnaround phase.

We can assist with the review of the service, the development of a turnaround plan, the preparation of a home development plan and the implementation of the changes necessary to succeed including, where a Home Manager is required, installing an experienced temporary manager whilst recruitment for a long-term replacement is undertaken.

Related case studies

Operational support to home owners with serious regulatory issues

Operational and financial review of a 12 care home group in the south west 

Operational audit and financial review of a care-home group consisting of 20 homes 

How can we help you? Get in touch with our experts.

More solutions

We offer tailored solutions aimed at improving the quality of care for residents and driving up performance and value for our clients.

Audit & inspection

Thorough care home audits ensuring compliance and quality care.

Consultancy

Expert consultancy for all aspects of social care operations.

Due diligence

Comprehensive due diligence for informed care service investments.

Find out what partnering with us can do for you

For banks

Solutions for banks

  • Independent business reviews
  • Independent operational reviews
  • Management audits
  • Viability reviews
  • Financial forecasting
  • Pre-investment appraisals
  • Interim management
  • Client support

Case studies

Review of three family-owned homes on behalf of a bank

Operational and financial review of a 12 care home group in the South West

Operational audit and financial review of a care-home group consisting of 20 homes

For investors

Solutions for investors

  • Operational due diligence
  • Restructuring of facilities and management teams and procedures
  • Sale and purchase analysis of businesses and real estate
  • Reporting and accounting
  • Hands-on optimization of operations
  • HoldCo vs. PropCo + Opco structuring
  • Advisory services at acquisition and sale
  • Virtual data rooms

Case studies

Review of a large portfolio of care homes for an overseas investor 

Confidential review of a portfolio of homes 

Operational audit and financial review of a care-home group consisting of 20 homes 

For care home operators

Solutions for care home operators

  • A low cost, professional head office service
  • Accounting and administrative functions
  • Forecasting and cash-flows
  • Operational management and support
  • Help with regulatory and contracting issues
  • Assistance with safeguarding issues (SOVA/POVA)
  • Training in implementation and operation of care, quality and management systems

Case studies

Operational review and strategic reporting for a UK Charity 

Risk review of 157 homes on behalf of a major national operator

Operational support to home owners with serious regulatory issues 

Solutions for banks

  • Independent business reviews
  • Independent operational reviews
  • Management audits
  • Viability reviews
  • Financial forecasting
  • Pre-investment appraisals
  • Interim management
  • Client support

Case studies

Review of three family-owned homes on behalf of a bank

Operational and financial review of a 12 care home group in the South West

Operational audit and financial review of a care-home group consisting of 20 homes

Solutions for investors

  • Operational due diligence
  • Restructuring of facilities and management teams and procedures
  • Sale and purchase analysis of businesses and real estate
  • Reporting and accounting
  • Hands-on optimization of operations
  • HoldCo vs. PropCo + Opco structuring
  • Advisory services at acquisition and sale
  • Virtual data rooms

Case studies

Review of a large portfolio of care homes for an overseas investor 

Confidential review of a portfolio of homes 

Operational audit and financial review of a care-home group consisting of 20 homes 

Solutions for care home operators

  • A low cost, professional head office service
  • Accounting and administrative functions
  • Forecasting and cash-flows
  • Operational management and support
  • Help with regulatory and contracting issues
  • Assistance with safeguarding issues (SOVA/POVA)
  • Training in implementation and operation of care, quality and management systems

Case studies

Operational review and strategic reporting for a UK Charity 

Risk review of 157 homes on behalf of a major national operator

Operational support to home owners with serious regulatory issues